OUTAGE UPDATE 3/25/2017- 9:00 p.m. Crews were able to restore a substantial number of meters in the recent hour. Approximately 1,600 Members will remain without power tonight in Walsenburg and the Trinidad area. Over 150 poles are down and countless crossarms broken. Crews will continue working and are optimistic about potential progress tonight and into tomorrow morning. Thank you for your patience, cooperation and understanding as we work to repair the immense damage.
1:00 p.m. Operations has reported that there has no been substantial fluctuation in meter restoration due to the extensive and widespread damage. They continue to work at full-force but progress is expected to be slow. We will continue to keep you updated.
9:30 a.m. Approximately 3,000 meters are still without power. The worst damage is concentrated in the Walsenburg and Trinidad areas. Additional crews are working with SIEA line crews to assist with repairs, all available crews are currently on site. Initial reports of over 100 poles down is still looking like the case and multiple crossarms have been damaged. We do not have an estimated restoration time and do not give them unless we are certain we can fulfill that commitment. Please know we have all hands on deck and are working to restore power as soon, safely and realistically possible. Thank you for your patience and support, our hardworking crews appreciate your understanding. We will continue to post updates as they come and are dedicated to restoring your power as soon as possible.
3/24/17 - Timeline from beginning of outage.
5:00 p.m. 4,500 meters remain out, scattered across the service territory with the exception of Pueblo West. The most concentrated areas are in Huerfano and Las Animas counties. There is no estimated restoration time. Additional crews are currently arriving to assist in restoration. Due to the scattered nature of this outage, you will need to call outage reporting regarding information for your specific location. 1-800-279-7432. Over 100 poles are down across the service territory, please use extreme caution and be safe. We will continue to post updates as they come and are dedicated to restoring your power as soon as possible.
March 24, 2017 - 8:30 a.m.
CURRENT OUTAGES: 4,500 meters are without power throughout the service territory with the exceptions of Pueblo West, Wetmore and Beulah. Crews were dispatched at midnight, responding to outages caused by severe wind and rain. They remain onsite working to restore power. Please call outage reporting (1-800-279-7432) if you have not yet done so. They can offer you more specific information regarding your location and you may be able to expedite restoration by giving their dispatchers additional details.
10:30 a.m. At least two transmission poles have fallen in the southern territory; the Town of Aguilar and Trinidad are currently showing as out of power bringing the total number of meters out to under 5,000. Additional crews were immediately dispatched. No estimated restoration time
What Should You Do In the Event of a Power Outage?
- Verify that your entire house is out and that you haven't just blown a fuse or tripped a circuit breaker.
- If you have determined that your home is out of power, turn off or unplug any appliances you were using when the power went out. Leave just one light on so you know when power is restored.
- If your power remains out for longer than a few minutes, or to report an electrical safety hazard, please call San Isabel Electric Association toll free at 1-800-279-7432. Your call will be answered by a Member Service Representative or our after hours call center. If the outage is widespread, our phone lines may be busy when you call. Please be patient, your call is very important to us.
- When you call to report an outage, please provide as many details as possible. If you heard a loud bang, or your power is out but your neighbors have power, let us know. This will help us determine any unknown problems on our system.
Power After an Outage
Outages occur for a number of reasons. In the event of a large or wide-spread outage, we prioritize repairs in order to get the largest number of members back on first.